Affiliate Account Manager

Affiliate Account Manager

Location: Hybrid with weekly travel to either Hull or London
Salary: £35000 per annum + Flexible Working, *Every other Friday off and Excellent Benefits

Are you ready to be a changemaker in performance marketing? Do you have experience in Affiliate Marketing? If so, Summit has an exciting opportunity for an Affiliate Account Manager join us remotely with travel to London and Hull on a monthly basis.

As the Affiliate Account Manager you will be creating and leading affiliate activity for our clients, whilst developing and executing our strategy in line with the client objectives and support and guidance from the strategy team. You will be tracking and reporting on performance according to relevant targets and KPIs, investigating and troubleshooting where necessary.

You will be regularly communicating with clients, as well as cultivating a positive and collaborative working relationship.

On a day-to-day basis you will be responsible for:

• Delivering the agreed affiliate workplan and managing affiliate activity in line with client objectives.
• Using multiple affiliate network platforms independently to ensure accurate delivery and reporting of client performance, troubleshooting issues and with support identifying solutions.
• Analysing issues and opportunities in performance, working with the strategy and product teams to identify and implement recommended solutions.
• Working with the assistance of a Senior Account Manager to accurately budget management, including commission and spend levels across multiple clients. Assisting the Senior Account Manager in developing relationships and maintaining strong communication with clients.
• Accountable for ensuring all work is completed on time and to a high standard •
• Reporting on a daily, weekly, and monthly basis to monitor KPIs and be able to answer the ‘why’ for performance.
• Lead regular client calls to discuss performance and actions and build confident client relationship.
• Attending client meetings and take on an active role presenting, asking appropriate questions, and contributing to discussions.
• Working in collaboration with team to ensure delivery of service with a right first-time approach.

What are we looking for?

Drive, determination, and a self-disciplined approach are vital to be effective in this role. You will enjoy and be able to easily adapt to different personalities, being a proactive team player who is motivated and highly organised, enabling you to manage a diverse and busy workload.

• Experience working in an agency environment is preferable but not essential.
• Account management/ client facing experience.
• Up to date knowledge of the affiliate/ partnership marketing space.
• Organised and efficient approach to work, able to prioritise effectively and keep track of multiple tasks and projects.
• Experienced in dealing with one or multiple affiliate platforms and technologies - e.g. Awin, CJ, TD, Impact.
• Effective communication skills with internal colleagues and external stakeholders.
• Excellent attention to detail: careful and thorough, gathering complete information.
• Interest in and knowledge of up-to-date affiliate marketing best practises.
• A track record of analysing performance issues and opportunities.
• Strong working knowledge of MS Office, particularly Microsoft Excel and PowerPoint.
• Tracking and reporting experience with analytics packages such as GA or Adobe.

On offer is a salary of £35000 per annum, as well as a range of benefits including:

• Flexible working: From flexible start and finish times, to having every other Friday off*. We trust our people to work flexibly around their lifestyle and family arrangements.
• Up to 29 days' holiday per year (plus bank holidays): Our employees start with 25 days' holiday per year, increasing to up to 29 days with long service. You would also have the opportunity to purchase additional holidays with our holiday purchase scheme.
• Free parking: 3 minute walk from the office!
• Milestone days off: Whether it’s your birthday, you’re getting married, or it’s your child's first day at school, we want you to take the time off work to enjoy these special moments.
• Bupa health cash plan: We understand that everyday healthcare costs can quickly add up. We offer a cash plan through Bupa to claim back those costs such as a prescription or trip to the dentist.
• Bonus scheme: When Summit do well, we want our teams to reap the rewards, so we have an annual bonus scheme based on company profits.
• Life assurance: Your family matters to us, if something terrible happened, we want to make sure they are looked after.
• Religious holiday swaps: As some of our UK bank holidays are traditionally based around Christian events, we want to ensure we’re being inclusive and letting people celebrate religious holidays that matter to them.

Additional keywords: affiliate, manager, account manager, digital marketing, performance marketing, retail

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; race; age; sexual orientation; or disabilities.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Please note, in line with GDPR, your details will only be retained for a period of 12 months from application date and then deleted, unless advised otherwise.